The federal Telephone Consumer Protection Act of 1991 (the “TCPA”) and related FCC rules govern how businesses can call or text you using automated systems. This page explains what you agreed to when you submitted the Kickback Connect form, and how to revoke that consent at any time.
1. THE CONSENT YOU GAVE
When you checked the “I agree to be contacted” box on the Kickback Connect sign-up form, the disclosure read:
By checking this box, I consent to receive calls, texts, and emails regarding the services I selected above at the phone number and email provided, including through automated technology, artificial voices, or pre-recorded messages. Consent is not a condition of purchase. I may revoke consent at any time. Message and data rates may apply.
This is your “prior express written consent” under 47 C.F.R. § 64.1200(f)(9).
2. WHAT WE'LL CONTACT YOU ABOUT
- Confirming and scheduling sign-up for the services you selected;
- Coordinating install or activation with the underlying provider;
- Verifying the install / activation needed to pay your Kickback;
- Customer support related to your sign-up;
- Account, billing, and payment messages about your Kickback.
We will not call or text you for unrelated marketing without separate consent.
3. CONSENT IS NOT A CONDITION OF PURCHASE
You are not required to consent to automated calls or texts to use the Service or sign up with any provider. If you prefer to be contacted only by email, leave us a note in the form, or contact us and we will accommodate the request — though some providers may still need to call you for install scheduling.
4. HOW TO OPT OUT (REVOKE CONSENT)
You may revoke consent at any time, by any reasonable method, including:
- Text: reply STOP to any text we send. We will send a one-time confirmation and stop further texts.
- Phone: tell the caller you wish to opt out. We will note it and stop further calls.
- Email: click unsubscribe in any email, or reply asking to stop.
- Written: email support@kickbackapp.io with the phone number and email you want removed.
Opt-outs are processed promptly — typically within ten business days, and faster for STOP texts. You may continue to receive transactional messages required to complete services already in progress (e.g., an install reminder) and any Kickback-payment confirmation, until you specifically opt out of those.
5. MESSAGE AND DATA RATES
Standard message and data rates from your wireless carrier may apply to texts. Frequency varies based on the services you selected and the stage of sign-up.
6. RECORD KEEPING
We maintain a record of each consent, including the date, time, the language of the disclosure shown, and the IP address that submitted the form, so we can demonstrate compliance with the TCPA and FCC rules. We retain those records for at least four years from the date of last contact.
7. AUTODIALERS, RECORDED VOICES, AND TEXTS
Some of our calls, texts, and emails may be sent through automated platforms or contain pre-recorded or artificial voices. Your consent above covers those methods, and you can revoke that consent at any time as described in Section 4.
8. DO-NOT-CALL AND STATE LAWS
We honor the National Do-Not-Call Registry (donotcall.gov) and applicable state Do-Not-Call laws. Express written consent supersedes DNC for the contacts described above; once you revoke consent, DNC protection applies normally.
9. CHILDREN
The Service is not directed to children under 18, and we do not knowingly seek TCPA consent from anyone under 18. See our Privacy Policy for more.
10. CONTACT
Concerns about a call, text, or email you received from us: support@kickbackapp.io.